At Yaman Store, your satisfaction is our top priority. We are committed to providing high-quality products and excellent customer service. If you’re not completely satisfied with your purchase, we’re here to help with easy returns, refunds, and exchanges.

1. Returns Policy:

  • You have 10 days from the date of receiving your order to initiate a return.
  • To be eligible for a return, items must meet the following conditions:
    • Unused and in new condition.
    • Returned in the original packaging, including all tags, labels, manuals, and accessories.
    • Accompanied by a proof of purchase (receipt or order confirmation).
  • Non-returnable items include:
    • Perishable goods (e.g., food, flowers).
    • Personal care items (e.g., skincare, hygiene products).
    • Customized or personalized products.
    • Sale or clearance items, unless defective.

2. Refunds Policy:

  • Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.
  • If approved, your refund will be processed within 10 business days and credited back to your original payment method (credit card, debit card, PayPal, etc.).
  • Partial refunds may be granted for:
    • Items showing signs of use.
    • Items not in their original condition or with missing parts.
  • Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item).

3. Exchanges Policy:

  • We only replace items if they are defective, damaged, or if you received the wrong product.
  • To request an exchange, please contact us at [email protected] with your order details and photos of the defect (if applicable).

4. Return Shipping:

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
  • We recommend using a trackable shipping service or purchasing shipping insurance to ensure your return reaches us safely.
  • Yaman Store is not responsible for items lost or damaged during return shipping.

5. Late or Missing Refunds:

  • If you haven’t received your refund after 10 business days, please:
    1. Recheck your bank account or credit card statement.
    2. Contact your bank or credit card company, as it may take additional time for the refund to be posted.
    3. If you’ve done all of this and still haven’t received your refund, contact us at [email protected].

6. Contact Us:
For any questions regarding returns, refunds, or exchanges, please reach out to our support team at [email protected]. We’re here to assist you!

Thank you for shopping with Yaman Store. We appreciate your trust and look forward to serving you again!